Privacy Policy
How we handle the information you share when contacting us.
This Privacy Policy explains how Eastar ("we", "us") handles information when you visit www.eastar-china.com or contact us about sourcing and procurement services. By using this website or emailing us, you agree to the practices described below.
Information We Collect
We collect only the information you choose to share with us, primarily by email. This typically includes:
- Your name and company name;
- Your email address and the contents of your message;
- Sourcing details you provide, such as product specifications, quantities, target lead times, drawings or samples.
We do not require you to create an account, and we do not collect payment details through this website.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and prepare quotes and proposals;
- Source products, coordinate with suppliers and fulfill agreed orders;
- Communicate with you about your requirements and ongoing orders.
Sharing of Information
We do not sell your information. To deliver the sourcing and supply chain services you request, we may share relevant details with suppliers, factories or logistics providers strictly as needed to prepare quotes or fulfill your order. We may also disclose information where required by applicable law.
Analytics & Cookies
This website may use privacy-friendly analytics to understand aggregate traffic and improve the site. Any such data is used in aggregate and is not used to personally identify visitors.
Data Retention
We retain inquiry and order-related correspondence only as long as necessary to provide our services and to meet legitimate business or legal requirements, after which it is deleted or anonymized.
Your Choices
You may request access to, correction of, or deletion of the information you have shared with us by emailing us at the address below. Because email is our only contact channel, all such requests are handled by email.
Contact
For any privacy questions or requests, contact us at [email protected]. Eastar is based in Shanghai, China.